Smartek & Personal Data
- When you use smartek.gr even for a simple search of products we receive from you personal data such as the IP address and the type of device you are using, without identifying you. In addition, by choosing to create an account at smartek.gr you state your name, e-mail address, phone number and address (street, city, region and country). Alternatively, you can log in to smartek.gr through a public profile that you have on social media. We use this information to keep your account secure and to contact you on matters that concern you.
- smartek.gr wants to make your online shopping better. Upon your acceptance of third party Cookies we use information from the products you are looking for, viewing and storing to show you results that may interest you more and to notify you of opportunities that may interest you.
- smartek.gr provides the possibility of public communication. Product evaluations are public and visible to all visitors of smartek.gr, along with the username you have chosen.
- Through your account settings you can choose which data to share with us and manage your preferences regarding our communication with you and promotions. For any questions or comments regarding this policy, please do not hesitate to contact us by e-mail at email@example.com.
Data you provide to us
A significant number of services we provide require additional data for their functioning. The following data you choose to share with us is collected and used for the operation of our services.
You do not need to have an account to use smartek.gr. However, you can choose to create an account in order to use some of our services and enjoy the privileges of the registered user, such as storing your favorite products in the basket and searching your order history. If you choose to create an account at smartek.gr we will ask for your name, e-mail address, phone number and address (street, city, region and country). Your username will be displayed throughout your public activity, for example, in products evaluations. We will use your e-mail address to contact you and send you notifications from smartek.gr. You can choose which notifications to receive using your account settings.
Information for publishing
If you wish, you can publish a product evaluation at smartek.gr. This evaluation will be available to all visitors of smartek.gr and will be displayed along with the username you have chosen.
You can choose to share with us some location in order to help you to choose the right product for your purchases, for example by calculating shipping costs. This location does not need to be accurate and will not be used for any other purpose.
Products and purchases
Once you choose, you can store your favorite products in your account. We may ask you via e-mail to write an evaluation of any of the products you have, or send you notifications of changes to the products you are interested in. You can manage your favorites and select the notifications you receive using your account settings. You can view and delete all the orders you have stored in the stored orders in your account.
In order to complete the order we will ask you for your name, surname, e-mail address, phone number and address (street, post code, region, city and country). In order to be able to process your order, we share the shipping information with the shipping company, while we do not share the contents of the order. Shipping data is stored for use in future orders and for the calculation of shipping costs in your searches. You can view and manage your addresses in your account settings. In order to complete the payment we will ask you first to choose the payment method among the following:
- Cash on delivery
- Credit/Debit Card
- Bank remittance/transfer
For completing the payment by credit/debit card, the user is referred to the Eurobank Service portal where he safely completes the payment process. Card details are not stored at smartek.gr.
Data we receive
When you use our services or visit other pages that incorporate content from smartek.gr, we may receive data concerning you. We use this data — along with the data you share with us — to provide our services.
Cookies are small files that are sent and stored in the application that you use to navigate the internet. Each website usually uses one or more cookies where it stores information it deems necessary for the best operation possible. This information contains four (4) main categories:
The lack of cookies of this category affects the operation of the website to a large extent. Without cookies, functions such as logging in as a member to a website, online product purchases or online payments are not feasible.
Performance cookies are related to the collection of information about the users’ behavior while browsing the website. They store anonymous information about the usage statistics, performance, etc. Their purpose is to collect information that improves the operation of the website.
The usability cookies store usage data at smartek.gr which will facilitate the next visit of the user to the website. The data may be anonymous and is not available when you navigate other websites.
They are used for selecting and displaying ads tailored to the user's interests.
Cookies at smartek.gr
What information does smartek.gr store?
Security of personal data at smartek.gr
At Smartek we are committed to keeping the information you have provided to us with utmost confidentiality and care, and do not share it with companies, organizations or individuals in a manner other than that described in this Privacy Statement (paragraph “Information that we share with third parties”).
How are cookies activated and how can I control them?
- Strictly necessary cookies:
These cookies are automatically activated and are necessary for the proper functioning of our website and for you to be able to browse and use its features, such as access to the secure areas of the website. Without these cookies some of the services and functions of the website, such as shopping cart or electronic payment, cannot be made.
- Third-party cookies
Third-party cookies include performance, usability, and advertising cookies. In order for these categories of cookies to be activated the user is asked for his consent via a pop-up window on the website. Such categories of cookies are activated only upon the user’s consent.
- Right to disable smartek.gr cookies
You can change your consent to the use of third party cookies here.
- Cancellation of the smartek.gr cookies
Generally, any user can delete any cookies that have been stored in his application at any time. All the known web browsers give this opportunity to their users through “Help” or “Settings”.
All the web services have access to specific data sent by your device while browsing the internet. Thus, we receive data from your navigation at smartek.gr and from your interaction with other services, even if you do not have an account at smartek.gr. For example, when you visit a page at smartek.gr we may receive information about you. The set of this data is called Traffic History. This Traffic History includes information such as your IP address, type and manufacturer of your device, the type of browser and operating system type, the page you visit, the page that referred you to us, search terms you used as well as your cookies. While navigating at smartek.gr, we may also receive information about the product purchases you make, even if you are not a registered user.
We use this data to ensure that our services operate safely and quickly, to improve the content we provide and to evaluate the effectiveness of smartek.gr as a service. We may also use this data in conjunction with data you provide us to show you personalized content that may interest you most.
Remarketing Service and E-mail Retargeting (repetitive marketing)
By using the site smartek.gr you agree with the Remarketing and E-mail Retargeting service we use to contact users/visitors who have visited the site smartek.gr.
Information we share with third parties
smartek.gr is made to make your online shopping better. We do not share your personal data except with your consent or because it is necessary to enable us to provide our services or because we have to comply with applicable laws.
In order to offer you our services, we receive services from companies located in the EU and the USA. For example, we use Google Analytics to better understand how our users use smartek.gr and use third-party data networks to interconnect our infrastructure with the internet. We may share your personal data with some of these providers, but in a way that is consistent with our Policy and always with the commitment that such data will be used exclusively in a manner that we will indicate.
Compliance with the law
We may store, use or share your personal data if we deem this necessary to comply with applicable law or an ongoing legal process, or if it is a matter of protecting an individual's life, as well as to ensure integrity of our service against misuse, such as spreading defamatory, inappropriate or unwanted content. We may also do the same to deal with fraud incidents.
Access to your personal information and its update
If you have an account at smartek.gr, you can at any time access your personal information through your profile and change or correct it. If you wish to delete your account/personal information, send an e-mail to firstname.lastname@example.org.
For the attention of: Kakanopoulos Konstantinos
Pontou 8, Kilkis, PC 61100
The responsible authority for the implementation of the regulatory framework regarding personal data in Greece is the Personal Data Authority, the contact details of which can be found here.
Changes in our Policy